Read Our Reviews from Top Rated Dealer In Ash Flat, AR

K Lawrence

01/20/2026

5.00

I went to Taylor Grubaugh today to look at a vehicle I saw on their website. I've purchased a vehicle from them before, so I figured this should be an easy process. I was wrong. I drove the vehicle and liked it. I felt it would meet the needs of my wife and I, so we moved into the office to do the business part. I expressed i was looking for a few things specifically to make the deal. 1) $500 off the sticker 2) a good interest rate, because I have excellent credit 3) to be sitting in the dealership for less than 90 minutes. All reasonable requests I figured. $500 is virtually nothing in the big picture of an auto sale. I've bought many, many vehicles in my life and always get at least $500 off- especially as a repeat customer. The salesman came back in and said they couldn't take any money off and gave me a speech about how their prices were non negotiable and the sticker price was the actual price. I to speak to the finance manager, who gave me the same speech. . I pointed out there was one very similar vehicle, with fewer miles, listed for $1000 less, just an hour away. Non negotiable pricing he repeated- that's our policy. Next up was one of the Grubaughs personally. Now we're getting somewhere I thought. This guy would be willing to deal with me right? Wrong. Same speech. Non negotiable pricing. Sticker price is the price. I explained how I had purchased here before and came to them first because of that and if they weren't willing to work with me a bit, that would put a damper on any future purchases from this dealership. No change. Same response. I couldn't believe that this dealership would let this sale go, and all future sales with me and my family, over $500. Shocking. So, we went to lunch and I called Mark Martin and inquired about a similar vehicle. I told the salesman there about the experience I was currently having at Grubaugh. I explained the 3 things I was looking for. I asked him if the requests I made were unreasonable. His response- nothing unreasonable at all. He said "come see me and I would be happy to work with you and earn your business." I drove the hour to Mark Martin and im so glad I did. I located the car i was interested in on the lot and began my inspection. Within 2 minutes the salesman i spoke to over the phone was out on the lot greeting me with a handshake and the keys for the vehicle so I could test drive it if I wanted to. With my inspection completed, I was ready for the test drive. I decided I would like to purchase the vehicle, if we could put a deal together. We went inside to do business. I explained the 3 things I was looking for from them to buy the vehicle today, and made a solid offer $1000 below the sticker price. Toby, the salesman, went to his manager and returned in 3 minutes and said "how about $600 off sticker?" "Sold" I said and we shook hands on the deal. We worked out the down payment, the financing, and other details. My total time at this dealership was 60 minutes from offer to driving home. Negotiating the deal, doing paperwork, fueling up the car, washing the car, working out the financing and payments. Thats just about record time! Best of all I felt like my business was actually WANTED. I was treated like my sale mattered to them- and not just this sale, but future sales too. That made me all warm and fuzzy. Next time im looking for a vehicle, I will call Toby at Mark Martin. Why? Because we now have a buyer/seller relationship. He, and other staff members, treated me with kindness and respect. He heard my requests to make the sale and he accommodated me. He was able to work with me on the price, get me the interest rate and term I wanted, and get me the payment I wanted. On the same day I had the most difficult car buying experience of my life at Grubaugh- and the easiest car buying experience of my life at Mark Martin in Ash Flat. Guess who will be my dealership from now on? Rock on Mark Martin of Ash Flat! Ask for Toby- great to work with. Total Rockstar salesman and management knows how to do business!

Cory Blocker

01/17/2026

5.00

Was in town and they had an EV charger. It is the only one in the area (that I am aware of). Will return with all my upcoming trips.

Ricky Gonzalez

08/29/2025

5.00

Bought a new GMC very happy with my car! Thanks wyatt! P.S. if I remember the name correctly.

Micheal Pruett

07/28/2025

5.00

Good selection

George Tate

06/30/2025

5.00

Service dept here is great. Have never been disappointed. They always come through.

Code Enforcement State of Missouri Region D

06/28/2025

5.00

Great Dealership.

David Jones

04/14/2025

5.00

J Bird

04/13/2025

5.00

Kerry Cloud

02/23/2025

5.00

Angie Sharp

12/19/2024

5.00

The service department at Mark Martin in Ash Flat is second to none. Danny Vest and Greg Taylor go above and beyond for their customers. My last 4 vehicles have been purchased through Mark Martin and I will continue to do business with them and their service department.